Privacy Policy
1. Growing Young Exercise Program (GYEP) website privacy policy
Effective date: 16/01/2023
Protecting your privacy: Bill Dooley Pty Ltd ABN 91 152 380 986 or ("us, we, our" or "GYEP") are committed to protecting the information about you that we collect, store and use when you provide it to us at our website: www.billdooley.com. We manage your information in accordance with the Australian Privacy Principles set out in the Privacy Act 1988 (Cth). This document describes how we manage any personal information we have collected about you from the Website.
By accessing the Website you accept the terms and conditions of its use, and consent to the collection, use and disclosure of your personal information in accordance with this privacy policy and the terms and conditions of use of the Website.
If you have questions or complaints regarding our privacy policy or practices, or believe that your privacy has been breached, please contact us at hello@billdooley.com and provide details of the incident so that we can investigate it. We request that all complaints be made in writing, so that we can be sure about the details of the complaint. We will treat your complaint confidentially, investigate your complaint and aim to ensure that we contact you and your complaint is resolved within a reasonable time (and in any event within the time required by the Privacy Act, if applicable).
2. Collection and use of personal information
2.1 What personal information about me does GYEP hold, and how it is collected?
Registration process
When you register to become a member of the Website, or when you register to pay for the exercise programs of GYEP, you will be asked to submit different information about you to us. Such information may include:
1. your name;
2. your contact details such as your telephone number, physical address and email address;
3. information that allows us to process your payment to us, such as credit card information;
If you do not provide us with the necessary information, you may not be able to complete the registration and receive the information from us.
Purchases made on our online store
If you make purchases on our online store, then you will be asked to complete an online form as part of the purchase. We may collect information such as:
1. your name;
2. your contact details such as your telephone number and email address;
3. information that allows us to process your payment to us, such as credit card information; and
4. your delivery address.
Promotions
At certain times we may organise and run various promotions to users of the Website. As part of these promotions, we may request other personal information about yourself such as your age. However, you are under no obligation to provide us with this information.
We may also collect any other information you provide to us (whether orally, email or online).
2.2 What does GYEP do with my personal information?
We collect, hold and use your personal information for a number of purposes, as outlined below: Providing services to you and operating the Website
In general, we use the information that we collect to:
1. assist us in providing goods and services to you;
2. contact you or respond to your queries;
3. display, update and maintain the content of the Website;
4. tailor your experience of the Website and our communications to you; and
5. send information about future events, regular email communications or newsletters (electronic) outlining news, services or events.
Running promotions
If we collect information from you as part of any promotions, we use the information that we collect to promote the programs and encourage other members of the Website.
General uses
We may also use the information that we collect from you:
1. to advertise our services and the Website.;
2. for our internal administrative, marketing and planning requirements;
3. to compile and report statistics, with all the relevant personal and/or proprietary information de-identified prior to the completion of such statistics; and
4. for purposes that are expressly permitted under any agreement with you.
2.3 To whom will GYEP disclose my personal information?
We do not disclose contact information about you publicly or to other third parties by us unless it is authorised or required by law (or when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on us in relation to the Website) or as otherwise outlined in this policy.
From time to time, we will also disclose your personal information (on a confidential basis) to agents and others that we use in the ordinary operation of our business, such as account and billing, shipping and fulfilment, marketing and promotion, user experience research and surveys, website hosting and support and maintenance. We will only disclose your information to the extent required for the limited purpose of the third party providing services contracted to us so that we may service you.
If GYEP is involved in a merger, acquisition, or sale of all or a portion of its assets, your PII or other information may be part of the transferred assets.
We may also disclose aggregated data (in a form that does not identify you individually) to our advisors for the purposes of conducting market and user experience analysis.
2.4 Testimonials
We may publish testimonials on our website, in social media profiles, on our YouTube channel and within advertising creative material. These testimonials may contain personally identifiable information. We obtain your written consent at the time the testimonial is recorded. If at any time you would like your testimonial removed please contact us at hello@billdooley.com.
2.5 Manner of collection
We will use reasonable endeavours to only collect information directly from you. If you are disclosing details of another person, it is your sole responsibility to ensure that that person understands and consents to the collection, use and disclosure of their personal information in the manner set out in this policy.
3. Information collected by our website
3.1 Advertisements
We may partner with a third party ad network to either display advertising on our Website or to manage our advertising on other sites. Our ad network partner may use cookies and Web beacons to collect non-personally identifiable information about your activities on the Website and other websites that you may visit to provide you targeted advertising based upon your interests.
3.2 Social Media Features
The Website may include Social Media Features, such as the Facebook Like button. These features may collect your IP address, which page you are visiting on our Website, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our Website. Your interactions with these features are governed by the privacy policy of the company providing them.
3.3 Forums
Our Website may offer blogs or community forums that may be publicly accessible (or accessible by other users of the Website). You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal information from our blog or community forum, contact us at hello@billdooley.com. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.
4. Marketing material
We may use your personal information to provide you with material, promotions and communications from time to time about services and products available to you from us, or from other service providers in partnership with us, or to invite you to continue to use our services. This information will only come from us. We will not on-sell your personal information to other providers without your consent.
You may opt out of receiving promotional materials from us at any time by contacting us at hello@billdooley.com, or by following the 'unsubscribe' link on the relevant promotional emails.
5. Protecting and maintaining personal information
We will take all reasonable steps to protect the information we hold about you from unauthorised access, use and disclosure, however we cannot guarantee that our systems and stored data will be completely free from third party interception or are free from corruption.
No method of transmission over the Internet, or method of electronic storage, is 100% secure. In light of this, we cannot ensure or warrant, and do not warrant, the security or privacy of your personal information, including payment and account details. You transmit this information at your own risk. If you have any questions regarding security you can contact us at hello@billdooley.com.
You are solely responsible for maintaining the security of your passwords and/or any account information. We will destroy or de-identify your personal information when it is no longer needed or required to be kept by law or to provide services to you. We will also preserve the content of any email or information you submit if we believe we have a legal requirement to do so, or if any form of email abuse is suspected.
If you use our Website to link to another sites we encourage you to view their terms and conditions of use, privacy policies and security statements before disclosing any of your personal information on those sites.
6. Accessing personal information
It is your responsibility to advise us of any changes to your personal details to ensure we can keep our records accurate and up to date. If you wish to access the information we hold about you, please submit a request to hello@billdooley.com. If you believe that the personal information we hold about you is incorrect, you are entitled to request amendment of such information. If we do not agree that there are grounds for amendment, then we will add a note to the personal information stating that you disagree with it. You may also request that we delete the personal information that we hold about you. Please note that if we delete your contact information, we may not be able to provide you with certain materials.
If you request us not to use personal information in a particular manner or at all, we will adopt reasonable measures to observe your request but we may, to the extent permitted by law, still use or disclose your information if you subsequently consent to the disclosure or we believe the use or disclosure is reasonably necessary to assist a law enforcement agency or as otherwise required or authorised by law. If you know the information we hold about you is not accurate or complete, please notify us. We will endeavour to respond to such requests within a reasonable time.
We will retain your information for as long as needed to provide you with our services. Also, we will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
7. Privacy concerns
If you have any concerns about how we handle your personal information or require further information, please contact us at hello@billdooley.com. Also use this contact if you no longer consent to receiving marketing material from us.
This document represents our policy as at 16 January, 2023. We may change this document from time to time to reflect changes to our information practices. If we make any material changes we may notify you by email (sent to the e-mail address supplied by you) or by means of a prominent notice on this Website prior to the change becoming effective. Although we intend to observe this policy at all times, it is not legally binding on us in any way. From time to time we may regard it as necessary or desirable to act outside the policy. We may do so, subject only to any statutory rights you have under the Privacy Act or other applicable legislation. We encourage you to regularly review this statement to inform yourself of any amendments.
8. Contact us
Growing Young Exercise Program
Owned and operated by Bill Dooley Pty Ltd.
hello@billdooley.com